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Return and Refund Policy
At The Nakhre Store, we take pride in our handcrafted footwear and want you to love your purchase. Please read our policy carefully to understand our guidelines regarding exchanges and refunds.
Exchanges
We understand that finding the perfect fit is essential. If you receive your order and discover a size mismatch or if you receive a defective item, we offer the option to exchange your item. To initiate an exchange, please follow these guidelines:
- Timeframe: You must submit your exchange request within 2-3 days of receiving your order.
- Condition: The item must be unworn, in its original packaging, and with all tags attached.
Important Information
- No Refunds: Please note that we do not accept returns and do not offer refunds for any purchases. All sales are final.
- Shipping Costs: In the case of an exchange, the shipping charges for the exchanged item will be the responsibility of the customer.
How to Request an Exchange
To request an exchange, please contact our customer service team at thenakhrestore@gmail.com with your order number and details of the item you wish to exchange.
Final Sale Items
All sales are final for items purchased at a discounted price or marked as final sale. These items are not eligible for exchange.
Thank you for choosing The Nakhre Store! We appreciate your understanding and support of our handcrafted products. If you have any questions, feel free to reach out to us.